ما هي أهداف دورة إدارة الفنادق؟

تهدف الدورة لتعريف المشاركين بطبيعة وهيكل صناعة الفنادق، وفهم أقسام الفندق المختلفة وكيفية إدارتها لتقديم خدمة مميزة.

ماذا ستتعلم في هذا البرنامج التدريبي؟

ستتعلم أنواع الفنادق، الهيكل التنظيمي، إدارة المكاتب الأمامية، التدبير المنزلي، الأغذية والمشروبات، والموارد البشرية في الفنادق.

من هم المرشحون لحضور هذه الدورة؟

الدورة موجهة لطلاب إدارة الفنادق، العاملين في قطاع الضيافة، والباحثين عن فرص عمل في الفنادق والمنتجعات.

An Introduction To Hospitality Management Course

USD 127
USD 102

Duration
05:23:35 hours

Rate
(5)

Access Time
Lifetime

Language
Arabic

Resources
(2)

Skill Level
( General )

16074

Duration
05:23:35 hours

Rate
(5)

Access Time
Lifetime

Language
Arabic

Resources
(2)

Skill Level
( General )

USD 127
USD 102

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About the instructor

Mohamed Abdel Aziz Abed

Hospitality Management Consultant

Associate Professor, Hospitality Management Expert & Master Trainer

Was graduated from Collèges Des Frères Egypt, and then he joined the faculty of Arts 'Ain Shams University – French language and Literatures studies, where he has licensees. Then he got a higher Multi-languages translation Diploma, equivalent to a master degree, Ain Shams University. Afterwards he joined the faculty of Tourism and Hotel Management, Helwan University, where he prepared for a higher diploma in hotels management, then pre-elementary studies for the master degree, then he got his Master Degree in hotel management, also he prepared pre-doctoral studies in hotels management, and finally his PhD. Thesis in hotel management.

Has been promoted to an Associate Professor degree, at the Faculty of Tourism and Hotel Management – October 6 University.

He has 37 – years of experience in management and rooms division, since 1987. He started his career in Sheraton Hotels Egypt. Then he moved from one chain hotels to another, gaining new experiences about Business hotels, exclusive hotels and Finally Mega Resorts.

Moreover, he worked in a variety of International Hotel Chain such as: Sheraton, Le Meridien, Melia, Forte Hotels and Domina, where he experienced the American, French, Spanish, British and Italian Management companies. Also he was teaching Hotel Management in several reputable universities all over Egypt.

He edited many books concerning hotel Management:

The Front Office Contemporary the New Millennium
The House Keeping Contemporary the New Millennium
The Banquet and Conventions Contemporary the New Millennium.
The Hotel Management Contemporary the New Millennium.
Les Correspondences Touristiques.
Front Office for "Job Seekers". (Freshly graduated).
The Rooms Division “Supervisory Level”.
SPA Management
Guest Psychology & Customer Care
Marketing in Hotel Industry
Human Resources in Hotel Industry
Information Technology Applied in Hotel Industry

He also participated in editing the Front Office Skills Development book and finally he edited the Front Office Management book, which he considers it his chef d'œuvre.

He has excellent command of some foreign languages such as French and English, beside a good background about Italian also. Furthermore, he has strong leadership, presentation and excellent training skills.

He started to help the job seekers by launching his group “Hoteliers in Red Sea” on Facebook, where he posted thousands of job vacancies for everyone who needs a job either in hotels or in travel agencies. He also helped several hotels to find the suitable candidates and the required manpower.

He conducted hundreds of training sessions for the tourism sector for developing line, middle and management level’s skills, as a training consultant “Egyptian Tourism Federation” or as a “FreeLancer Training Consultant”.

He worked also as an expert for the “TVET” The technical, vocational, educational training, for the reform of education in EGYPT. Also as a consultant for “ILO” The International Labor Organization.

A member of the Egyptian Delegation to (Edinburgh Scotland), for the launching of the new programs: Customer care & Green Hotels. 2013

Also a member of the supreme council for the reform of the education system, and Head of the executive committee (Technical Education Development)” Red Sea Governorate

Live participating in several T.V. programs discussing the different challenges facing the Tourism industry in Eg