The Social Responsibility Course A course designed to enhance awareness of this vital concept and to strengthen understanding of its role in building an informed society capable of creating a positive and sustainable impact. This course offers a comprehensive blend of theoretical foundations and practical applications, featuring real-life examples and highlighting best practices adopted by individuals and institutions. The course covers the fol...

This program provides a roadmap for those interested in creating and delivering linguistic content to audiences. It also focuses on explaining the concept of language editing through correcting written texts and rewriting weak passages so that the final text appears in its best form. Accordingly, the training program concentrates on studying grammatical and spelling rules, identifying the correct placement of punctuation marks in a text, and practicing the use of writing conventions. ...

The Insurance Claims Course aims to provide participants with the essential theoretical and practical knowledge needed to understand the concept of insurance claims and their importance in the insurance industry. The course covers the stages of an insurance claim, starting from reporting the incident through to the fair and professional settlement of the claim. It also focuses on explaining insurance policies, coverage conditions, and exclusions related to claims. In additio...

The Mystery Shopper Program aims to evaluate the quality of customer service provided. The program helps enhance the customer experience by identifying strengths and areas for improvement in performance. It provides accurate and actionable feedback to develop employees’ skills and improve their overall efficiency within the organization. The program ensures an objective analysis of the custom...

The training objective of the course "Customer Complaints Management: From Understanding to Effective Solutions" is to equip participants with the skills and knowledge needed to handle customer complaints effectively and professionally. The course focuses on understanding the causes of customer complaints, behavioral guidelines for addressing them, and steps for effective resolution. It also covers organizational management of customer complaints using the DISC model to classify personalities...

The Course presents the concept and purpose of sustainability in general, and in sports facilities in particular, as well as its impact on society and its role in achieving the Sustainable Development Goals, as follows: The 17 Sustainable Development Goals according to the United Nations resolution of 2015 Global examples of sustainability in sports facilities Practical implementation steps and applied examples Shell buildings and ...

1- Understand the principles of sustainable development in terms of its economic, social, and environmental dimensions. 2- Learn the basics of 3D printing technology, its types, materials, and applications in various fields. 3- Explain the relationship between 3D printing and sustainable development. 4- Develop critical thinking and innovation skills in learners to assess the sustainability of printed products. 5- Enhance the ability to work on applied projects that li...

This advanced program aims to enable participants to use artificial intelligence and blockchain technologies to improve logistics operations and supply chains. Trainees will learn how to analyze data, automate processes, forecast demand, and optimize inventory management, in addition to enhancing transparency and security using blockchain, leading to operational efficiency and cost reduction.